iPhone: The User Experience

User interface designer Bruce Tognazzini does an in-depth rundown of the features of the iPhone and his informed take on each. Interesting stuff.

One thing he points out, which I’ve been thinking about myself, is how users expectations may be frustrated because it can do so much, they’ll be frustrated that it can’t do more. Where’s my office suite? This multi-touch thing isn’t good enough for long blog entries! Why can’t I connect my phone to the conference room projector system? But as Merlin Mann would say: “This is a First World problem.”