The Consumerist is working up to a complete set of tips for purchasing phones and services from the major wireless carriers. The latest is “11 Confessions of a T-Mobile Sales Rep.” A sampler:
• Shop at the end of the month. T-mobile has a quota system for reps. They’ll be more generous at the end of the month. “Go in to purchase service during the last 5 days of the month. This is the time that is most crucial for store reps and their managers…
• Upgrade over the phone, not in a store. At T-Mobile, reps don’t get paid much for upgrades and don’t care if you get a deal on a phone. Upgrade over the phone to get the best deal…
Previous post on Verizon and Cingular tips.
