Steven Manes has a sad-but-true editorial in PC World about the continued crummy state of personal tech “user-surliness,” here in the early hours of the 21st century:
Concepts that seem obvious to those of us who cultivate technical savvy are utterly alien to the nontech majority–with good reason, since most products, services, and technologies aren’t nearly as simple as techies and tech companies would like to believe. Just ask anybody with half a dozen remotes on the coffee table and a spouse who merely wants to watch a pay-cable show–even without the complication of getting it to play through a home audio system.
Read the rest of the piece here.
